Saturday, March 25, 2006

Your call is important to us. Please continue to hold!!!

I didn't have to go down to their offices and frankly they were surprised I did. While the receptionist of one of the companies was trying to direct my "call" she had to emphasize to the support team that I was physically there, "customer is here --in person!"
I am glad I did go down and solved my problem and got my questions answered in person. This experience was much more pleasant than being on hold for close to an hour. Also, I felt more confident with the service I got!

Monday, March 06, 2006

Where are you from?

With the current rate of immigration one is bound to see people from her own home country on some corner of the city one now calls home. I am also an immigrant and have chosen to call a new country and city home. I pass by and glance at many people on my daily commute, but somehow it is different when the features of the other suggests he or she might be a compatriot --I feel a sense of familiarity.

... well deserved Oscar went to Crash for the best movie of the year. The movie depicted eloquently cultural differences in a series of intertwined stories that had just the right amount of drama!